Responsible Gaming
Gaming Should Be Entertainment
At apvaletingleeds.co.uk, we're committed to promoting responsible gaming practices. Online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always set limits before you play.
Age Verification
You must be 18 years of age or older to gamble online in the United Kingdom. William Hill takes age verification seriously and verifies the identity of all players. If you are under 18, please do not access this website or attempt to place bets.
Parents and guardians: If you are concerned about a young person's online activity, please use parental controls on your devices and speak to them about the risks of gambling.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Chasing losses by gambling more to win back money you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling from family, friends, or partners
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, family, hobbies, or personal responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious or irritable when trying to cut down on gambling
- Lying about the amount of time or money spent gambling
- Unable to stick to gambling limits you've set
- Gambling with increasing amounts to achieve the same excitement
If you recognise these signs in yourself or someone else, help is available.
Self-Help Tools & Safer Gaming Features
William Hill offers several tools to help you gamble responsibly:
- Deposit Limits: Set a daily, weekly, or monthly deposit limit to control how much money you spend
- Loss Limits: Set a limit on how much you are willing to lose over a set period
- Reality Checks: Enable pop-up reminders during play to track your session time and spending
- Session Limits: Automatically log you out after a set period of play
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
You can manage these settings through your William Hill account. If you need assistance, contact William Hill customer support.
Support Organizations & Resources
If you're struggling with gambling, please reach out to one of these organisations for free, confidential support:
United Kingdom
- GamCare – Free counselling and support service
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, confidential) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Self-exclude from all UK-regulated online gambling operators - National Problem Gambling Clinic – NHS-funded specialist treatment
Phone: 020 7054 2766
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Need Help? Reach Out Today
If you think you may have a problem with gambling, please seek help immediately. There is no shame in asking for support. Professional advisors are available to help you understand your gambling and find a way forward. The sooner you reach out, the sooner you can get the help you need.
Remember: If gambling is causing you harm, it's time to stop. Help is just a phone call or website visit away.